How it works
From a request to your door.
A clear process with a written quotation before any payment, and one reference code to follow your order.
Submit a request
Tell us what you need, how many and where it should go. You get a reference code straight away.
RIT-2611-0427 createdReview & sourcing
Our team checks availability, suppliers and the route, usually within 1–3 business days.
Sourcing in progressQuotation & pro-forma
You receive a clear pro-forma: price, lead time, shipping terms and validity. No hidden charges.
Pro-forma issuedConfirmation & payment
Approve the pro-forma and pay the agreed deposit or the full amount. The order then goes into execution.
Payment confirmedExecution & delivery
Purchase, quality check, consolidation, shipping and clearance, with a status update at every stage.
DeliveredQuestions
What information do you need for a request?
Product name or description, quantity, destination city, and anything that identifies it exactly: part number, VIN, model, specification sheet, photo or a supplier link.
How long until I receive a quotation?
Most requests are quoted within 1–3 business days. Complex industrial or multi-item requests can take longer, and we tell you up front.
How long is a quotation valid?
The validity is printed on every pro-forma, usually 48–72 hours, because supplier prices and exchange rates change.
How do I pay?
After you approve the pro-forma, you pay a deposit or the full amount by bank transfer to our UAE company account. Payment terms are written on the pro-forma.
Can I track my order?
Yes. Quote your reference code (for example RIT-2611-0427) to your coordinator, and you get a status update at every stage until delivery.